Enhance your customer experience at every delivery point Optimal approach to differentiate your company by automating thedelivery process

OrderAlert.io is your ultimate solution for streamlining and automating the whole process of order, from the confirmation to the delivery, all through WhatsApp. There is no need for manual tracking of your order or the update notification for the order.

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In the last 30 days

Lakhs of eCommernce businesses choes Order Alert o Streamline their Customer journey - from shipping to returns and Beyound

Alla Zeitoun
lemlist is so simple to use, easy to connect with your CRM, and the automation features will save you a lot of time.
Global Strategic at Meero
+86%
Delivery ratio
15%
Customer LTV
1M
Profit Increase
Nick Dunse
lemlist is your cold email batmobile. Personalization, automation, deliverability... everything you need to get more replies is there.
CRO at Shuttle
+86%
Delivery ratio
15%
Customer LTV
1M
Profit Increase
Xavière Lehning
Our stats are great, the tool is super easy to use and makes prospecting 1000 times more responsive.
Business Developer at Tikeden
+86%
Delivery ratio
15%
Customer LTV
1M
Profit Increase
Austin Homolka
Implementing all the tips lemlist provides, I’ve been able to sign 5-6 deals. Each deal is around 15,000-30,000$.
Founding Partner at Park Place
+86%
Delivery ratio
15%
Customer LTV
1M
Profit Increase
Alan Silvestri
I could get in touch with the right people quickly, and that one smart custom tag made a big difference, while my deliverability was at a very high level.
CEO at Growth Gorilla
+86%
Delivery ratio
15%
Customer LTV
1M
Profit Increase
Lachlan Fea
If you’re serious about cold email and personalization, lemlist answers all of your burning questions.
Co-Founder at Cloutly
+86%
Delivery ratio
15%
Customer LTV
1M
Profit Increase
Andrei Zinkevich
I 'm a big advocate of relevant and value-oriented campaigns that are personalized for each prospect... and lemlist is my tool for the job.
Co-Founder at Fullfunnel
+86%
Delivery ratio
15%
Customer LTV
1M
Profit Increase

Courier Company won 't help you to improve the delivery ratio if you ...

Don't understand the Customer journey
Real Time Tracking Updated
Notification on unsuccessful attempt

Order Alert
is only the Whats app automation tool that connect the Customer By direct communication of customers in real-time, OrderAlert.io breaks the engagement barrier providing a smooth connection between client and seller via Whats app

Complete WhatsApp automation for every stage of the customer journey

OrderAlert connects to your existing WhatsApp account to provide a comprehensive suite of automations that engage customers throughout their shopping experience, from browsing to post-purchase, maximizing revenue and satisfaction.

Order Confirmations

Automatically send order confirmation messages to your customers via WhatsApp, providing instant updates and reducing support inquiries.

Order Fulfillment Updates

Keep customers informed about their orders with automatic shipping notifications and delivery updates, enhancing the post-purchase experience.

Custom Message Templates

Create personalized templates for each automation type, tailoring your communication to match your brand voice and customer relationship strategy.

Abandoned Cart Recovery

Recover lost sales by automatically reaching out to customers who abandoned their shopping carts, increasing conversion rates and revenue.

Cancellation Management

Handle order cancellations gracefully with automated messages that confirm the cancellation and provide options for alternatives or future purchases.

Automatic Order Tagging

Track message delivery and customer responses directly in your Shopify admin with automatic order tagging, keeping you informed of conversation status without leaving your store.

Frequently Asked Questions

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How does OrderAlert automation suite work?

OrderAlert uses WhatsApp's 'link a device' feature to securely connect to your WhatsApp account. Once connected, our platform automates communication throughout the customer journey, handling order confirmations, abandoned cart recovery, shipping updates, and order cancellations, all with customizable templates that maintain your brand voice.

Do I need a WhatsApp Business API account?

No, you don't need the WhatsApp Business API. OrderAlert works with regular WhatsApp accounts and takes a simpler approach. You just need to link your WhatsApp account through our secure setup process, similar to how you'd connect WhatsApp Web on your computer.

Is my WhatsApp data secure with OrderAlert?

Absolutely. Our browserless technology only interacts with WhatsApp to send your automated messages - we never access, read, or store your existing conversations, contacts, or media. Our connection is limited strictly to the automation features you enable, and you can disconnect anytime with a single click.

Can I customize the automated messages?

Yes! OrderAlert provides customizable templates for each automation type. You can personalize the content, add your brand voice, include dynamic product information, and tailor the messaging to match your communication style.

How does the abandoned cart recovery feature work?

When a customer abandons their cart, OrderAlert automatically sends a WhatsApp message after a set delay (which you can configure). The message reminds them about the items in their cart and provides a direct link to complete their purchase, significantly boosting conversion rates.

Will I be notified of customer responses?

Yes, any customer responses to automated messages will appear directly in your WhatsApp account where you can continue the conversation personally. This creates a seamless transition from automation to personal service when needed.

How does the pricing model work?

Our pricing is based on the number of messages sent per month across all automation types. Every plan includes our full suite of features - the only difference is the message volume. Plans automatically upgrade if you exceed your limit to ensure uninterrupted service.

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